Digital Intelligence Quotient and Self-Efficacy: The Impact of Technology Readiness and Training Compatibility in Vietnam

Abstract

Given the significant digital transformation in Vietnam and around the world, Digital Intelligence Quotient (DQ) is becoming increasingly crucial for students to meet the demands of the modern learning and working environment. This study aims to examine the effect of DQ on Vietnamese students' self-efficacy, mediated by technological readiness and the training program's suitability. Data were collected from 912 students at the University of Economics Ho Chi Minh City (UEH) through the online survey platform of Singapore’s DQ Institute to ensure objectivity and high reliability. Using partial least squares structural equation modeling (PLS-SEM), the results indicated that DQ positively impacts students' technology readiness and self-efficacy. Additionally, the association between DQ and self-efficacy is mediated by technology readiness and moderated by training program suitability. These findings emphasize the importance of developing digital training programs for key universities, such as UEH in Vietnam, to help students improve their academic performance and strengthen their competitive edge in the global labor market. The study advances the Digital Intelligence theory and offers practical recommendations for Vietnamese educational institutions and businesses in developing digital skill programs.

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